Service & Support Administration
OPENING DOORS TO SERVICES
MURRAY RIDGE CENTER
Functions of Service and Support Administration
· Establish eligibility for county board services
· Maintain waiting lists for services provided or administered by the county board
· Provide information and referral
· Coordinate crisis/emergency intervention
· Function as single point of accountability for individuals who receive service and support administration
Eligibility Determination
Issues of eligibility for services provided or administered by the county board go to the Service and Support Administration (SSA) Intake Coordinator. She receives referrals, gathers necessary information, arranges for assessments, presents results to the agency Eligibility committee, refers eligible individuals for county board services, and informs those not eligible for board services about other available options.
Waiting Lists
Separate waiting lists are maintained for each source of funding for residential services and supports. Waiting list applications can be obtained by contacting the SSA office. Specific questions will be referred to a staff member within the Service and Support Administration department.
Information and Referral
Anyone living in Lorain County is eligible to access information through the SSA department. This is often the first step to finding "key" solutions to questions or problems involving people with disabilities.
Crisis Intervention and Assessment
With concerns, call 440-324-2366 or 440-233-4600 between 8:00 A.M. and 4:00 P.M. Monday through Friday. For emergencies occurring at other hours, call 440-282-1131.
Support Administration
The following functions are performed by SSAs functioning as the single point of accountability for specific individuals: assess needs; develop and modify individual service plans; establish individual budgets for county board-funded services; assist individuals to choose service providers; monitor services delivered by contracted providers; and ensure that services are continuously appropriate, delivered in accordance with the individual plan, and effectively coordinated on a day-to-day basis.
Contact Information
Lorain County Board of Developmental Disabilities
Jeff Neal, Director of Day SSA or
Al Sprague, Director of Residential SSA
9740 Murray Ridge Road
Elyria, OH 44035-4805
Telephone: 440-324-2366 or 440-233-4600
Fax: 440-322-0588
jneal@murrayridgecenter.org
asprague@murrayridgecenter.org