OPENING DOORS TO SERVICES

MURRAY RIDGE CENTER

Functions of Service and Support Administration

Eligibility Determination

Issues of eligibility for services provided or administered by the county board go to the Service and Support Administration (SSA) Intake Coordinator.  She receives referrals, gathers necessary information, arranges for assessments, presents results to the agency Eligibility committee, refers eligible individuals for county board services, and informs those not eligible for board services about other available options.

Waiting Lists

Separate waiting lists are maintained for each source of funding for residential services and supports.  Waiting list applications can be obtained by contacting the SSA office.  Specific questions will be referred to a staff member within the Service and Support Administration department.

Information and Referral

Anyone living in Lorain County is eligible to access information through the SSA department.  This is often the first step to finding "key" solutions to questions or problems involving people with disabilities.

Crisis Intervention and Assessment

With concerns, call 440-324-2366 or 440-233-4600 between 8:00 A.M. and 4:00 P.M.  Monday through Friday.  For emergencies occurring at other hours, call 440-282-1131.

Support Administration

The following functions are performed by SSAs functioning as the single point of accountability for specific individuals:  assess needs; develop and modify individual service plans; establish individual budgets for county board-funded services; assist individuals to choose service providers; monitor services delivered by contracted providers; and ensure that services are continuously appropriate, delivered in accordance with the individual plan, and effectively coordinated on a day-to-day basis.